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Values built on care and compassion

Aspire’s service is based on three core values: customer focus, outstanding care and integrity.

Customer Focus

Every client is treated as a unique individual with unique needs. They will be cared for in a way that is specific to them and they will always be listened to, ensuring services are delivered in a way that produces the best possible outcome.

Outstanding Care

The care provided is of the highest standard and provides excellent value for money. It is delivered by trained, attentive staff to achieve clear goals and outcomes. Such goals and outcomes are monitored and reviewed on a continuous basis. Feedback is gained in order to identify possible improvements to our service.

Integrity

Communication with clients, professional stakeholders, family and friends will always be responsive, open and clear. Aspire will work hard to ensure that all parties have confidence and trust in the services it provides. The safety and wellbeing of each client will be paramount. Services will be delivered in line with expectations and timeframes, whilst staff will be supported and developed as they progress.